As indicated in my previous post, I spent the last couple of nights down at Fort Edmonton Park working their annual Spooktacular event as part of the logistics team. Which basically means either manning a bonfire (not exactly a painful job - you get to keep warm on a cold night!) or wandering around keeping an eye out for teenagers drinking or making out in places they shouldn't be, and possibly escorting some intoxicated folks out of the park. It's pretty low-key.
This year, I don't know how the volunteers found FEP, or how FEP found these volunteers, but there was a group of three guys on the logistics team that were, to put it mildly, hardcore. They showed up on Friday night wearing their all-black gear, the cargo pants, the "SECURITY" ball caps. One dude even brought his super-industrial sized St. John's Ambulance first aid backpack of black hugeness (seriously, it was almost as big as my "backpacking through Europe" backpack). They made a point of earnestly pointing out to the logistics coordinator that they work security for a living.
Apparently on Wednesday (the information session for volunteers) they weren't really listening, as they had to ask for clarification on what they could and couldn't do over the evening (bottom line, it's hands-off. You give verbal requsts/commands. If things need to go further, there's an EPS officer on-site). They tried to tell other security teams not to patrol in their area. They even indicated "if we need to get ahold of each other, we're going to use call sign delta on the radio, it's just what we're used to." And from then on in, Team Delta Force was born. At least, that's what we called them behind their backs.
The difference between trying to work security at FEP and just about anywhere else, is that FEP is huge. 160 acres of huge. Which is why it's actually probably better to have people that have worked there on a regular basis doing the security patrols. Saying "I'm right by the windmill" to get people to your location is a lot easier than trying to say "I'm by the old, broken down windmill. If you go out to the parking lot right by the actual Fort, behind the trading post, it's up on the hill, but you sort of have to go around a back path to get up to the top."
Case in point, these guys thought they heard something at one point. They were trying to tell us where they were. "We're at the back end of the park. By the railway tracks, near the houses. By track marker 6." "Houses?" "Yeah, the residential area." "Ok, so you're back by the fort?" "No, we're in the bush." (Translation, once we figured it all out - they were way on the far side of the horse paddock by the Fort, almost out of the park and into peoples' backyards. They were probably hearing someone bbqing on their back deck). Anyone who has worked at FEP will realize just how ridiculous saying "we're in the bush" is, in terms of a landmark.
And another classic Delta Force moment - first aid was required at one point, and they were looking for a first aid kit. If they had been paying attention at the briefing, they would have known that the only people who are supposed to administer first aid are the staff (unless it's a major emergency - arterial bleeding or whatever). In spite of this, dude #3 kept insisting that his hardcore backpack was there (in spite of the fact there were already 2-3 first aid kits on site). We sent first aiders to the location. Turns out it was one of Delta Force that had managed to scrape themselves. The only real first aid issue of the evening. Go figure.
Anywho. They mellowed out last night, so maybe someone had a chat with them. Nevertheless, Delta Force provided hours of amusement mixed with intense frustration on Friday night.
This year, I don't know how the volunteers found FEP, or how FEP found these volunteers, but there was a group of three guys on the logistics team that were, to put it mildly, hardcore. They showed up on Friday night wearing their all-black gear, the cargo pants, the "SECURITY" ball caps. One dude even brought his super-industrial sized St. John's Ambulance first aid backpack of black hugeness (seriously, it was almost as big as my "backpacking through Europe" backpack). They made a point of earnestly pointing out to the logistics coordinator that they work security for a living.
Apparently on Wednesday (the information session for volunteers) they weren't really listening, as they had to ask for clarification on what they could and couldn't do over the evening (bottom line, it's hands-off. You give verbal requsts/commands. If things need to go further, there's an EPS officer on-site). They tried to tell other security teams not to patrol in their area. They even indicated "if we need to get ahold of each other, we're going to use call sign delta on the radio, it's just what we're used to." And from then on in, Team Delta Force was born. At least, that's what we called them behind their backs.
The difference between trying to work security at FEP and just about anywhere else, is that FEP is huge. 160 acres of huge. Which is why it's actually probably better to have people that have worked there on a regular basis doing the security patrols. Saying "I'm right by the windmill" to get people to your location is a lot easier than trying to say "I'm by the old, broken down windmill. If you go out to the parking lot right by the actual Fort, behind the trading post, it's up on the hill, but you sort of have to go around a back path to get up to the top."
Case in point, these guys thought they heard something at one point. They were trying to tell us where they were. "We're at the back end of the park. By the railway tracks, near the houses. By track marker 6." "Houses?" "Yeah, the residential area." "Ok, so you're back by the fort?" "No, we're in the bush." (Translation, once we figured it all out - they were way on the far side of the horse paddock by the Fort, almost out of the park and into peoples' backyards. They were probably hearing someone bbqing on their back deck). Anyone who has worked at FEP will realize just how ridiculous saying "we're in the bush" is, in terms of a landmark.
And another classic Delta Force moment - first aid was required at one point, and they were looking for a first aid kit. If they had been paying attention at the briefing, they would have known that the only people who are supposed to administer first aid are the staff (unless it's a major emergency - arterial bleeding or whatever). In spite of this, dude #3 kept insisting that his hardcore backpack was there (in spite of the fact there were already 2-3 first aid kits on site). We sent first aiders to the location. Turns out it was one of Delta Force that had managed to scrape themselves. The only real first aid issue of the evening. Go figure.
Anywho. They mellowed out last night, so maybe someone had a chat with them. Nevertheless, Delta Force provided hours of amusement mixed with intense frustration on Friday night.
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Thanks for posting this, you have exactly what i was looking for, great advice on the topic and very helpful, hope to see more on this around. i wish you the very best dear. lots of love.
Seems like you are an honest and hard working employee. Who also knows her job perfectly and have passion for your work. I also believe you should have proper knowledhe of the market and your competitors what they are doing and what different they are offering to improve your service.