Just hearing the word "conflict" makes me uneasy. What am I worried about?
- Escalating conflict to the point where relationships deteriorate
- Tension at home and at work
- Putting myself out there

Without censoring myself, I would complete the following sentence with...
"In the presence of conflict, I have a tendency to..."
- Concede quickly.

What connection can I make between my response and my Myers Briggs profile?
My introversion is definitely highlighted in the dominant ways in which I react to conflict.

Thanks to the KCSI theory, I learned that it is possible to be more effective when conflicts arise. What ideas struck me the most?
- I need not to be as fearful of conflict as long as I reflect on what I am going to say.
- The importance of "I" statements is as huge as ever.
- There are different ways of dealing with conflict, each effective in their time and place.

To become a more effective leader with regard to conflict resolution, I have decided to take certain actions. These include:
- Being more proactive in spotting conflict before it escalates.
- Not being afraid to be a director on occasion as the case requires.
- Learn to compromise more, whether in a cooperative way or a compromise way.